Pod Point Home Charger Installation Process | Pod Point (2022)

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A guide covering the home charge install process with Pod Point, what to expect on the day and what you should do to prepare.

Last updated: Oct 06, 2022 8 min read

  • Jump to Section:
  • Who installs your chargepoint
  • The chargepoint that is installed
  • How long an installation takes
  • What to prepare for your install
  • Changing your arranged time
  • The installation process on the day
  • Connecting to Wi-Fi
  • What comes as standard with your install
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Pod Point Home Charger Installation Process | Pod Point (1)

Summary

Your Pod Point Solo 3 will be installed by friendly and experienced installers, who are regularly receiving 5 star ratings from customers.

  • A standard install typically takes around 2 hours.
  • The more information you provide during the ordering process, the higher the chance your install will go ahead without delays on the day.
  • Have your Wi-Fi password ready so that your expert can connect your Solo 3 to the internet, unlocking its full range of smart features.

Pod Point Home Charger Installation Process | Pod Point (2)

Due to the COVID-19 pandemic and in line with the government’s guidance, we have introduced extra measures to ensure the safety of our customers and staff during the installation.

  • We’re conducting remote risk assessments pre-install to identify installs that have a “Lower Risk” of COVID-19 transmission.
  • Any installs that fall into the "Lower Risk" category will be eligible to continue.
  • Installs that fall into the “Higher Risk” category will be paused until we can reclassify them as Lower Risk.

Learn more about our risk assessment process.

(Video) Pod Point Solo EV Charger Installation.

Who installs the electric car chargepoint?

Our Installation Experts install Pod Point charging points. They arehighly trained and experienced electricians andpart of their role is to understand the world of electric vehicles and home charging, enabling them to assist with common queries during installation.

What will be installed?

Here’s the specification of your Solo 3:

Pod Point Home Charger Installation Process | Pod Point (3)

DimensionsColourWeightEnclosure Rating
Ø = 330mm
Depth= 112mm (167mm Universal)
Grey and BlackUniversal - 3.5kg
Tethered - 6kg
IP54

Tethered chargers come with either a Type 1 cable (4.8 m) or Type 2 cable (7.5m).Universalchargers come without a connected charging cable.You can add a charging cableand other accessoriesin the checkout.

Learn more about theSolo 3 (Home) features and prices.

How long does it take?

Each install is unique, but standard installs take around 2 hours on average. If we can’t complete on the day because of any unexpected extra works then we will reschedule an installation date at a mutually convenient time.

(Video) Home Electric Car Charger set up and app - Podpoint

Unexpected extra works quotation process:

  • If your installation doesn't meet the criteria for a standard installation we can usually still carry out the installation but an additional cost may be incurred.
  • If this is the case, we'll carry out a free site survey and produce a no-obligation quote for the additional works. If the additional work is minor and it fits within your installer's schedule for the day we may be able to take payment from you and complete it there and then.
  • If there are significant additional works, we'll come back to you with a quote and if you accept, we will re-arrange the installation.
  • If you decide not to proceed, a full refund will be provided for any payment that you've already made.

Pod Point Home Charger Installation Process | Pod Point (4)

Tip: No one enjoys a failed installation visit. To avoid nasty surprises, we ask some key questions to identify potential snags during the ordering process. The more information you can provide the more likely your installation visit is a success.

What to prepare for your install?

  • Ensure the area around the distribution board/electricity supply meter is clear including the cable run route - specifically in small spaces such us under stairs and in and around garages.
  • Have your Wi-Fi password ready so your installer is able to connect your chargepoint to the internet.

Pod Point Home Charger Installation Process | Pod Point (5)

During the COVID-19 pandemic, it's particularly important to clear any areas where your installer will need to work before they arrive. This helps minimise any close contact during the installation.

Need to change your arranged time?

Not to worry, we understand that unforeseen circumstances can arise. If you need to reschedule, please cancel the appointment using the cancellation button from your confirmation emailand we’ll happily rearrange a time that’s more convenient for you.

Pod Point Home Charger Installation Process | Pod Point (6)

During the COVID-19 pandemic, please also get in touch if anyone in your household is showing symptoms or is self-isolating. This will allow us to reschedule your install to a time when it can be safely carried out.

Pod Point Home Charger Installation Process | Pod Point (7)

(Video) Charging my Tesla Model 3 at Home - Why I went with Pod-Point UK

What is the installation process on the day?

  1. Your installer will confirm their arrival time with you in advance of the installation.
  2. Your installer will help you choose the best position for your Solo 3based on your power supply and how you park your car.
  3. Your installer will firstly position and fix the charger by drilling and clipping the cable to the wall, then briefly turn off the power supply while installing the RCBO and connecting it to the main supply. They’ll then do their final safety tests and make sure your home charger is ready to use.
  4. Your installer will then provide a full demonstration of how it works, what the different lights mean and how to get in touch if you have any questions later on.
  5. Finally they will need your Wi-Fi password to complete the setup of your Solo 3.

Pod Point Home Charger Installation Process | Pod Point (8)

To minimise risk during the COVID-19 pandemic, we have introduced measures to protect you and your installer during the installation itself.

  • When your installer calls to confirm arrival time, they will also check that the installation can still be classified as Lower Risk to make sure it is safe to proceed.
  • Your installer will observe enhanced hygiene and social distancing measures on-site (and will expect you to do the same). This may include requesting you to stay in a specific area of the house while working inside or communicating over mobile phone instead of face to face.
  • To minimise close contact, your installer will ask you to send an email, confirming your installation has taken place and if applicable that we have permission to claim the OZEV EV chargepoint grant on your behalf (in place of a physical signature).
  • To further minimise close contact, instead of an in-person demonstration we will send you an email after the install with everything you need to know about your Solo 3.

Why connect to Wi-Fi?

By connecting to Wi-Fi your Solo 3can offer:

  • Remote diagnostics, remote support issue resolution.
  • “Over the Air” software updates.
  • Energy usage reporting and associated features.
  • Access to new smart features as they become available in the Pod Point App.

Learn more in ourSolo 3 Charger Connection guide.

Is it secure?

Yes. Pod Point comply with data security, regulations and protocols:

  • Registered under Data Protection Register (ICO reg number Z2282125).
  • Regularly audited by CREST approved external agencies.
  • Databases are encrypted and ISO27001 compliant.
  • Payment systems are PCI DSS compliant.

Pod Point Home Charger Installation Process | Pod Point (9)

What comes as standard with your install?

Our standard installation package includes the following:

(Video) How to setup Pod Point Solo scheduled charging

  • The fitting of the chargepoint on a brick or plaster wall, or to another suitable permanent structure.
  • Up to 15 metres of black cable, run and neatly clipped to the wall between the distribution board / electricity supply meter and the chargepoint.
  • Routing of the cable through a drilled hole in a wall up to 500mm (20 inches) thick, where needed.
  • The fitting and testing of electrical connections and protections required for the chargepoint.
  • An additional three way consumer unit, if required.
  • Installation of circuit protection in keeping with BS7671 regulations.
  • Up to 3 metres (10 feet) of plastic conduit to conceal interior wiring.
  • NB: Because of the unique way Pod Points are engineered, they do not require an earth rod.


Some conditions and limitations that you need to know about:

  • The chargepoint must be located in your designated off-street parking area and be fixed at a height where it can’t be hit by a vehicle.
  • If fixing cable above 1.8 metres (6 feet) is unavoidable then the installation may need to be paused - and a charge may be incurred for any extra work needed. For your engineers safety, we instruct a thorough risk assessment when working at height.
  • We can’t, as part of the standard package, trench the cable underground or suspend it above ground - if something like this is required please contact us so that we can give you a quote in advance.
  • We can’t run cable under floorboards or through ducting / ceiling voids / wall voids without a draw cord (to pull the cable through), or if the floorboards have not been lifted. We can’t take responsibility for reinstating flooring or other building materials after the cable has been laid.


Also note:

  • Installers are not able to work in crawl spaces, on roofs or in lofts if it is deemed unsafe by them.
  • Installers are not able to work in extreme weather (i.e. flooding or intense rain). If it is not safe to carry on, your installer will do as much as they can and we will return at a later date.

Read our full terms and conditions.

Remember that when you are using your charger the EV charging lead must remain on your property and must not create a trip hazard for a member of the public.

Pod Point Home Charger Installation Process | Pod Point (10)

Tip: Hopefully you’ll be happy with your install, but either way please let us know by rating the booking process, quality of installation on the day and the installer themselves. You’ll receive an email after completion, reviews are posted online on reviews.co.uk or Trustpilot.

Happy Charging!

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Related Guides:

Charging an Electric Car at Home

OZEV Grant: A Complete Guide

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(Video) Pod Point Installation by OZEV approved installer

FAQs

How do you install a charge point in your home? ›

And Mark the stud centerline. The stud maybe to the front left or right of the outlet. To find the

How long does it take to install a pod point? ›

Each install is unique, but standard installs take around 2 hours on average. If we can't complete on the day because of any unexpected extra works then we will reschedule an installation date at a mutually convenient time.

How do I connect my POD Point Wireless charger? ›

Find the “podpoint” Wi-Fi network on a mobile device and press connect. Open your web browser, type in the sequence below of numbers and full stops into the address bar. Pick your home Wi-Fi network from the list and type the password. Press “Connect”.

How much is it to install a charging point at home? ›

The average home charger in the US costs between $1,000 and $1,200 (£740-£900) to buy and install – but the government offers a grant that can reduce the price. You can get a federal tax credit that cuts the cost of your new EV charger by 30%, up to $1,000.

How do you connect a charge point? ›

Setting Up Connections in the ChargePoint App
  1. Sign up for ChargePoint or log in to your account in the app.
  2. To request to connect to the place where you want to charge, open the main menu, then click “Account.”
  3. Click “Connections.”
  4. Then tap the “Browse Connections” button.
27 Sept 2020

How long does it take to install an electric car charging station? ›

EV car charger installation consists of connecting the charge point to your electricity supply and installing it on your wall. For convenience, this will be located as close as possible to where you usually park your car. In total, this process takes around three hours.

Can I install my own EV charging point? ›

Can I install my EV charging point myself? No, unless you're an electrician with experience in installing EV chargers, don't do it yourself. Always hire an experienced and certified installer.

What size breaker do you need for electric car charger? ›

For Level 1 charging, either a 15 or 20 amp single-pole circuit breaker at the beginning of the circuit, located in the meter-panel breaker section, will meet this requirement.

Can I move my pod point if I move house? ›

The answer is Yes, however you need to contact OLEV to get the authorization.

Can any electrician install a car charger? ›

Can I install my EV charging point myself? No, unless you're an electrician with experience in installing EV chargers, don't do it yourself. Always hire an experienced and certified installer.

How long does 7kW charge take? ›

A typical electric car (60kWh battery) takes just under 8 hours to charge from empty-to-full with a 7kW charging point. Most drivers top up charge rather than waiting for their battery to recharge from empty-to-full.

How do I know if my POD Point is connected to the Wi-Fi? ›

Pod Point Commissioning, DIP switch settings and WiFi connection

Does POD Point need RCD? ›

6mA DC vehicle fault protection and only Type A RCD/ RCBO's are required at source, if the Pod-Point was built earlier than this Type B RCD protection should be fitted at source, the symbols printed on the RCD in figure 1 can be used to identify the type of RCD protection. devices given In BS7671: section 443.

How do I connect POD point to new router? ›

Registered. Turn your old wifi off, reset the pod, white should be white, connect to "podpoint" on your WiFi page, go to safari put 192.168. 1.1 in search, pick your new wifi off list, put password in. After 10mins light should go blue flashing magenta.

Can I have a 7kW charger at home? ›

Tip: Most domestic properties have single phase power which means the maximum charging rate is 7kW. While faster chargepoints are available (such as a 22kW unit), these are usually found in commercial properties where there is a three phase power supply.

Which is the best home car charger? ›

carwow's pick of the 8 best home EV chargers:
  • Ohme Home Pro.
  • EO Mini Pro 2.
  • Wallbox Pulsar Plus.
  • EVBox Elvi.
  • Andersen A2.
  • Myenergi Zappi.
  • BP Pulse.
  • Rolec WallPod:EV HomeSmart.
24 Jun 2022

Can you install a DC fast charger at home? ›

Can you install a DC fast charger at home? The short answer is no. A DC fast charger is designed for industrial and commercial settings. This is mostly due to the power requirements and expenses associated with a Level 3 charger.

Is ChargePoint charging free? ›

Public charging stations are independently owned and have prices determined by the station owner. Many stations are free or have discounted rates and the cost of each station can be seen in each station's information in the ChargePoint app.

Can ChargePoint work without WiFi? ›

Will ChargePoint Home work without WiFi? Yes. If your WiFi is down or disconnected, ChargePoint Home will still charge your car on schedule. If you need to charge sooner, just plug in, unplug and plug back in within a few seconds to start charging your vehicle right away.

How do you start a ChargePoint? ›

You have three ways to start a charge: Tap your phone (signed in to the ChargePoint app) on the station. Tap your ChargePoint card on the station. Tap the orange “Start Charge” button in the station details page in the mobile app.

How does EV charger installation work? ›

The process of getting an EV charger installed at your home goes like this: You contact an installer → the installer surveys your property and provides a quote → you agree to the payment and set an installation date → the installer sets up your EV charger on that date → your charger is ready to use. Simple.

What height should a EV charger be? ›

The EV charge point must be located in your designated off-street parking area and be fixed at a height where it can't be hit by a Vehicle. No higher than 1.8 meters (6 feet) above the ground.

How long is a POD Point tethered cable? ›

Choose an appropriate length cable - We recommend 7.5m as a good compromise between ease of use and ease of storage, but you can get shorter cables (easier to store), or longer cables (offer more reach).

Do home EV chargers need expert specialists to install them? ›

Professional Installation of an EV Charge Point - In Summary

This only applies when installed correctly, and it makes perfect sense to defer to an expert both to meet the regulations of power supply in the home and workplace and to ensure the best performance of this emerging technology.

Does EV charger need dedicated circuit? ›

A dedicated circuit in the panel is required for an EV charger. If you don't have sufficient space in your existing panel you may need to have a sub-panel installed.

Is a Level 2 charger worth it? ›

If you plan to use an electric vehicle for all your driving needs, investment in a Level 2 charger is definitely worth it. While the Level 1 charging cables that come with EVs upon purchase are useful in a pinch, it's not practical to rely on their slow charge times to power up your EV on a daily basis.

Can an EV charger be connected in the meter box? ›

It is common practice to install a spur and an isolator for an EV charger in the meter box but the DNO and the supplier legally (in the terms and conditions of your supply connection agreement) have first call on the space in the meter box and can ask for other items to be removed from the box if they need the space.

Can you plug an electric car into a regular outlet? ›

You can charge your electric car using standard 120 volt(V) home outlets (Level 1), 208-240V outlets like those used by your dryer (Level 2), or dedicated 480V+ public fast chargers (DC Fast Charging). The time it takes to charge using each of these three options depends on your drive and the size of the battery.

Can you charge an electric car from a 13 amp socket? ›

Can I charge an electric car from a 13 amp socket? Yes, it is possible to use a 13 amp socket, but it will be much slower than if you use an EV charging point. It's generally unadvised you to use a normal plug socket, but it is possible as a temporary measure if there are no other charging points available.

Can I get a home car charger for free? ›

The EV chargepoint grant replaces the Electric Vehicle Homecharge Scheme (EVHS) and is open to homeowners who live in flats and people in renal accomodation. The grant provides up to 75% towards the cost of installing EV smart charge points at domestic properties.

Does an EV charger need its own circuit? ›

Electric car chargers need a dedicated circuit on your consumer unit. As such, your consumer unit will need upgrading if there's no capacity. Units sometimes need additional earthing, and everything should comply with the latest regulations.

Does EV charger need dedicated circuit? ›

A dedicated circuit in the panel is required for an EV charger. If you don't have sufficient space in your existing panel you may need to have a sub-panel installed.

Where is the EV charger connected to? ›

Your charger connects to your fuse box. If there is a space to do so the connection is made and a suitable safety cut off device is fitted by us. If not, you will need a Secondary Consumer Unit installed to allow us to connect your charger safely.

Can I plug my EV into a 240V outlet? ›

Can you plug an electric car into a regular outlet that is 240 volts? Yes! This is known as Level 2 charging. 240-volt outlets are the type you typically see for electric clothes dryers at home and are the type most commonly installed for public charging stations.

How long does it take to charge an electric car on 240V? ›

Home Charging: If you have a 220/240V outlet for your home charging station you can expect a complete charge in 9 hours and 35 minutes. Public Charging: At charging stations, DC fast chargers can charge the vehicle to 80% in approximately 54 minutes.

Can I use my dryer outlet to charge my EV? ›

Another thing people do on a shoestring budget is plug their EV into a dryer, water heater, or oven outlet. With 30–50 amps and 240 volts, this allows for Level 2 charging, adding around 25 miles per hour and a full charge overnight.

Should I charge my electric car every night? ›

The short answer to the question is no. In general, you should not charge your electric car every night. It isn't necessary in most cases. The practice of charging an electric vehicle every night can shorten the lifespan of the car's battery pack.

Can EV charging cables be stolen? ›

Just like with any item of value, thieves are starting to see unattended EV charging cables as a way to make a quick sale on the second-hand market.

How fast is a 7kW charger? ›

7kW home charger provides about 30 miles per hour of charge. A rapid charger at motorway service stations can charge your car to full in about 30 minutes and is ideal for long distance journeys.

Can any electrician install a car charger? ›

Can I install my EV charging point myself? No, unless you're an electrician with experience in installing EV chargers, don't do it yourself. Always hire an experienced and certified installer.

How fast can I charge my car at home? ›

How fast you can charge an electric car at home. Charging speed for electric cars is measured in kilowatts (kW). Home charging points charge your car at 3.6kW or 7kW giving about 15-30 miles of range per hour of charge (compared to 2.3kW from a 3 pin plug which provides up to 8 miles of range per hour).

What is the government electric car grant? ›

All you need to know about the Government's Plug-in Car Grant (PiCG) The government's electric car grant is paid out by the Department for Transport's Office for Zero Emission Vehicles (OZEV), and is designed to make the transition to electric car (EV) ownership more affordable for more drivers.

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